GOL tickets

By reaching the Prime class, the company will receive a promotional code via email and may use it to issue tickets through:

• The Companies webpage on the VoeGOL website.

• Travel agencies. In this case, all you need to do is inform the agency's promotional code to the agency and ask them to request GOL's release, sending the company's data, promotional code and agency data to the email servicevoebiz@voebiz.com.br.

Air France and KLM tickets

When reaching the Prime class, the company will receive a form by email, where the 5 chosen routes must be registered. Afterwards, tickets can be issued in the following ways:

• Through a travel agency, which must also be indicated on the route registration form.

• Directly with Air France and KLM service, contacting us by e-mail mail.brasil.corporate@airfrance.fr.

If you are already a Prime customer and have not yet registered Air France and KLM origins and destinations for which you would like to obtain your exclusive discount, click here to register.

Points

These are credits that your company accumulates to exchange for airline tickets (redemption) on the VoeBiz website. The accumulation of Points varies according to the amount paid for the ticket and the family or class of the fare. In the case of the Plus fare on GOL flights, for example, R$1 = 3 points.

Do you want to know how the conversion to other rates is? Access the full chart.

Qualifying Points

They are valid points to move up a class in the VoeBiz program. The conversion of qualifying points is related to the amount paid for the ticket (R$1 = 1 qualifying point).

Want to know your qualifying points balance? Just log in to the My Account area.

Example of points conversion

To start counting a company's qualifying points, its first point accumulation transaction is considered.

• From that date (named the anniversary date), all qualifying points accumulated during twelve months are added up.

• If the company accumulates 70,000 qualifying points during this period, they enter the Prime class.

• Twelve months after the anniversary date, the balance of qualifying points is reset to zero and counting starts once more.

• When entering the Prime class, the qualifying points balance is reset to zero and the count is restarted once more.

• Thus, the company will have another 12 months to accumulate another 70,000 qualifying points and remain in the Prime class or not.

Important: when the qualifying points are reseted, the company returns to the Essential class, but its balance of points for ticket redemption remains the same, without any changes.

A loyalty program from GOL, Air France and KLM, VoeBiz was created exclusively for small and medium-sized companies that:

• Have their registered office in Brazil;

• Present a valid CNPJ;

• Do not have commercial agreements in force with GOL, Air France and KLM.

To analyze an application for registration in the program, GOL may request the presentation of documents proving the identity of the company, as well as other information provided.s.

Important: travel agencies, consolidators, tour operators and similar cannot register with VoeBiz.

However, they are supporters of the program and your company can buy through these partners and also accumulate VoeBiz points. For more information, click here.

Do you own or manage a travel agency? Encourage your corporate clients to register in the VoeBiz program! When participating in our loyalty program several advantages are offered, which can become another selling point.

Some tips:

• If you have any corporate clients that are not yet part of VoeBiz, encourage them to register.

• Keep in touch with your customer to track their program approval.

• To guarantee the accumulation of points, when selling tickets, remember that it is essential to include your corporate customer's VoeBiz number in the GOL reservation (PNR), either through the GOL website or through the OBT or GDS system your agency uses. Access the GWS portal and check out more details on how to include your VoeBiz number in your customers' GOL reservations.

• And if you have a Prime class customer, help them enjoy the 5% discount on flights operated by GOL. This discount, it should be noted, is only granted upon insertion of a promotional code unique to the company participating in the program.

Important: to be able to offer the Prime class discount on your agency's sales, you must ask the corporate client to send an email to your agency authorizing its use and then forward this email to atendimentovoebiz@voebiz.com.br so that the VoeBiz team can upload the Prime discount to your agency.

To ensure the accumulation of points for your customers, you must:

• Before issuing the ticket, add the OIN to the reservation and, at the end of the command, include the VoeBiz number informed by the customer. This number is made up of ten digits.

• The OIN entry format varies from one system to another.

  Some examples:

  GOL
   - Sabre: 3OSI YY OIN 1234567890
   - Amadeus: OS YY OIN 1234567890
   - Galileo: SI.YY*OIN 1234567890

  Air France e KLM
   - Sabre: 3OSI YY OIN G3VB 1234567890
   - Amadeus: OS YY OIN G3VB 1234567890
   - Galileo: SI.YY*OIN G3VB 1234567890

Important: be sure to include the mandatory blanks to avoid non-recognition of the OIN. Example:
 OIN[blank]G3VB[blank]1234567890

Here you can access the rules of the VoeBiz loyalty program.
Just download the file with the full content

Download regulation in PDF format